---
title: How to Add a New Location
description: Learn how to add a new business location in the Custom Channels App and what to do next to connect or assign a supported music device.
---

[Skip to content](https://help.custom-channels.com/add-new-location#main-content)

English

Show submenu for translations

[![CC logo](https://help.custom-channels.com/hs-fs/hubfs/CC%20logo-1.png?width=300&height=54&name=CC%20logo-1.png)](https://www.custom-channels.com/)

- [Home](https://www.custom-channels.com/)
- [Pricing](https://www.custom-channels.com/pricing/)
- [Blog](https://www.custom-channels.com/blog/)

Open main navigation

Close main navigation

- [Home](https://www.custom-channels.com/)
- [Pricing](https://www.custom-channels.com/pricing/)
- [Blog](https://www.custom-channels.com/blog/)
- English
  
  Show submenu for translations
- [Client Dashboard](https://app.custom-channels.com/auth/login)

[Client Dashboard](https://app.custom-channels.com/auth/login)

 Find help or browse a topic

- There are no suggestions because the search field is empty.

1. [Custom Channels Help Center](https://help.custom-channels.com/?hsLang=en)
2. [Billing & Account](https://help.custom-channels.com/billing-account?hsLang=en)

# How to Add a New Location

## Add another business location to your Custom Channels account from the Locations section of the App.

If you are already a Custom Channels customer and need to add another business location, you can do it directly in the Custom Channels App.

### How to add a location

1. Sign in to [app.custom-channels.com](https://app.custom-channels.com).
2. Click **Locations** in the left navigation.
3. Click **New Location**.
4. Enter the location information, including the location name, country, ZIP code, address, city, state, email, and phone number. Use Address 2 if needed.
5. Click **Save**.

### What happens next?

The new location is added to your account. Creating a location does **not** automatically order or add a Custom Channels music player or another listening device.

If you are using a supported device such as Sonos or Bluesound, you can connect or assign that device to the new location after the location has been created.

- [Getting started](https://help.custom-channels.com/getting-started?hsLang=en)
- [Troubleshooting](https://help.custom-channels.com/troubleshooting?hsLang=en)
- [Dashboard & Scheduling](https://help.custom-channels.com/dashboard-scheduling?hsLang=en#main-content)

    - [Messages](https://help.custom-channels.com/dashboard-scheduling?hsLang=en#messages)
- [Billing & Account](https://help.custom-channels.com/billing-account?hsLang=en)
- [Service & Licensing](https://help.custom-channels.com/service-licensing?hsLang=en)

[![CC logo](https://help.custom-channels.com/hs-fs/hubfs/CC%20logo-1.png?width=300&height=54&name=CC%20logo-1.png "CC logo")](https://www.custom-channels.com/)

**Still need help?**  
Contact our support team and we’ll point you in the right direction.

[Contact Support](https://www.custom-channels.com/contact/)

<https://www.linkedin.com/company/customchannels/>

Copyright © 2026, Custom Channels