---
title: How to Check Device Status and Details
description: Check device status, playback information, IP address, MAC address, serial number, location, and other device details in the App.
---

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# How to Check Device Status and Details

## See whether a device is connected, what it is playing, and its device information.

The old Health tab is no longer used in the Custom Channels App. Device status and details now live under **Locations \> Devices**.

1. Click **Locations** in the left menu.
2. Open the **Devices** tab.
3. Find the device you want to check.
4. Review the **Status** shown in the device list. You may see statuses such as **Playing Stream**, **Pending**, or **Disconnected**.
5. Click the device settings icon to open the device.

From the device view, you can see:

- What is currently playing
- IP address
- MAC address, when available
- Serial number
- Recently played history
- The assigned Playlist, Schedule, or Campaign

You can also use **Edit Device** to update the device name, time zone, or location.

**Want a guided walkthrough?** If you are already signed in, [launch the Manage Your Devices guide](https://app.custom-channels.com/locations?pendo=lOMS6mVd4aizh8hgjSGGXRz-IhE&step=5b62d7bf-3b6c-4372-8ec4-32fccafaa93f).

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