---
title: How to Manage Your Subscription and Billing Information
description: View your subscription, invoices, renewal details, and payment method or update billing information in the Custom Channels App.
---

[Skip to content](https://help.custom-channels.com/manage-subscription-billing#main-content)

English

Show submenu for translations

[![CC logo](https://help.custom-channels.com/hs-fs/hubfs/CC%20logo-1.png?width=300&height=54&name=CC%20logo-1.png)](https://www.custom-channels.com/)

- [Home](https://www.custom-channels.com/)
- [Pricing](https://www.custom-channels.com/pricing/)
- [Blog](https://www.custom-channels.com/blog/)

Open main navigation

Close main navigation

- [Home](https://www.custom-channels.com/)
- [Pricing](https://www.custom-channels.com/pricing/)
- [Blog](https://www.custom-channels.com/blog/)
- English
  
  Show submenu for translations
- [Client Dashboard](https://app.custom-channels.com/auth/login)

[Client Dashboard](https://app.custom-channels.com/auth/login)

 Find help or browse a topic

- There are no suggestions because the search field is empty.

1. [Custom Channels Help Center](https://help.custom-channels.com/?hsLang=en)
2. [Getting started](https://help.custom-channels.com/getting-started?hsLang=en)

# How to Manage Your Subscription and Billing Information

## Update your payment method, view invoices, or start a subscription from the Custom Channels App.

Billing is available from the profile menu in the Custom Channels App.

### If you already have an active subscription

1. Click the **profile icon** in the top-right corner.
2. Click **Billing**.
3. Under **Payment Method**, click **Update Billing Info**.
4. Update your card or U.S. bank account information.

The Billing page also shows your current plan, billing frequency, locations, status, next invoice, and past invoices. You can download previous invoices from this page.

If you want to change your plan, use **Contact us** and the Custom Channels team will help with the change.

### If you are on a free trial

1. Click the **profile icon**.
2. Click **Subscribe**.
3. Choose annual or monthly billing.
4. Click **Subscribe and Pay**.
5. Add a card or U.S. bank account to complete your subscription.

- [Getting started](https://help.custom-channels.com/getting-started?hsLang=en)
- [Troubleshooting](https://help.custom-channels.com/troubleshooting?hsLang=en)
- [Dashboard & Scheduling](https://help.custom-channels.com/dashboard-scheduling?hsLang=en#main-content)

    - [Messages](https://help.custom-channels.com/dashboard-scheduling?hsLang=en#messages)
- [Billing & Account](https://help.custom-channels.com/billing-account?hsLang=en)
- [Service & Licensing](https://help.custom-channels.com/service-licensing?hsLang=en)

[![CC logo](https://help.custom-channels.com/hs-fs/hubfs/CC%20logo-1.png?width=300&height=54&name=CC%20logo-1.png "CC logo")](https://www.custom-channels.com/)

**Still need help?**  
Contact our support team and we’ll point you in the right direction.

[Contact Support](https://www.custom-channels.com/contact/)

<https://www.linkedin.com/company/customchannels/>

Copyright © 2026, Custom Channels